Trust Center

We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.

Announcements

No announcements
Architecture

Architecture

Security is front of mind when designing our applications and business processes. The Verified’s Cloud security architecture is designed with consideration of a broad range of industry standards and frameworks and in tandem with our internal threat modeling process. It is designed to balance the need for flexibility with the need for effective controls to ensure confidentiality, integrity, and availability of our customers' data.

Compliance

Compliance

We run our security program in compliance with a range of well-known industry standards. We appreciate that these attestations matter, as they provide independent assurance to our customers that we are on the right track.


We also perform comprehensive security audits, which is done at least annually.

Outputs arising from these audit and certification programs, coupled with our internal process outputs, such as vulnerability management, are all fed into a continuous improvement cycle which helps us keep sharpening the overall security program.

Operational Practices

Operational Practices

As much as securing our products is a priority, we also understand the importance of being conscious of the way we conduct our internal day-to-day operations. The concept of “building security in” is the same philosophy we use with our internal processes and influences how our business is conducted.

Product Security

Product Security

One of our industry’s challenges is to ship secure products while maintaining a healthy speed to market. Our goal is to achieve the right balance between speed and security. There are a range of security controls we implement to keep our products and your data safe.

Reliability

Reliability

The users of Verified are running their most important business operations with the service. Hence it is integral that Verified offer the highest degree of reliability in combination with back-up plans for what happens when something stops working.

Security

Security

We believe all businesses have potential to do amazing things. Our mission is to unleash the potential in every business of every size and industry, and in turn, help advance these businesses through the power of software.

We know that your mission is as important to you as our mission is to us, and information is at the heart of all our businesses and lives. This is why customer trust is at the center of what we do and why security is our top priority. We’re transparent with our security program so you can feel informed and safe using our products and services.

The information on this page applies to Verified core services, Smart Flows and APIs unless otherwise noted.

Security Processes

Security Processes

We acknowledge that there is always margin for error. We are proactive in detecting security issues, which allows us to address identified gaps as soon as possible to minimize the damage.

eID

eID

Supporting your digital business transformation with cloud-based eIDAS compliant electronic signatures

Verified’s powerful workflows and electronic signature and authentication solutions allow your business to complete transactions, agreements and approvals faster all while being compliant with eIDAS standards. Verified is providing you with real-time signer certificates at the time of signing, reducing the need for in-house digital certificate management and hence reducing the operational management complexity your business might need to handle.

Amazon

Description and relevant certification

Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.

Company ID and address

Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige

Processing customers data

Processing customers data

Region

EU

Bronnoysundregistrene

Description and relevant certification

Lookup services

Company ID and address

974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund

Processing customers data

Yes

Region

EU

Code 11

Description and relevant certification

Operational, monitor and support services. ID: 926 534 173

Company ID and address

@MESH: Tordenskioldsgate 2, 0160 Oslo, Norway

Processing customers data

If customer uses the service

Region

EU

Datadog

Description and relevant certification

Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.

Company ID and address

Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/

Processing customers data

Yes

Region

EU

Dun & Bradstreet (former Bisnode)

Description and relevant certification

Lookup services

Company ID and address

Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden

Processing customers data

Yes, from Dec 27, 2023

Region

EU

EID Easy OÜ

Description and relevant certification

Signing, authentication

Company ID and address

14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412

Processing customers data

If customer uses the service

Region

EU

Finansiell ID-Teknik BID AB

Description and relevant certification

Signing, authentication, lookup services with BankID SE

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

If customer uses the service

Region

EU

Google Ireland Limited

Description and relevant certification

Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.

Company ID and address

ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4

Processing customers data

If customer uses the service

Region

EU if customer select to use the service

MongoDB Limited

Description and relevant certification

Storage of process data generated and could be used during usage of some of our services as custom flows and AML.

Company ID and address

ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland

Processing customers data

Region

EU if customer select to use the service

Nets AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

No, only hosting service. Will be replaced with AWS

Region

EU

Plisec AB

Description and relevant certification

Lookup services supporting AML and KYC compliance

Company ID and address

559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden

Processing customers data

If customer uses the service

Region

EU

Tagd AB

Description and relevant certification

Operational services for contract management.

Company ID and address

559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden

Processing customers data

If customer select to use the service.

Region

EU

Trapets AB

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden

Processing customers data

If customer select to use the service

Region

EU

Vipps AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

918 713 867, Postboks 9236 Grønland, 0134 Oslo

Processing customers data

If customer uses the service

Region

EU

Zendesk, Inc.

Description and relevant certification

Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/

Company ID and address

EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103

Processing customers data

If customer uses the service

Region

EU

Basic electronic - Level 2

Character

Quick and easy

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Customer on-boarding
  • Signing when receiving a parcel

Type

Touch ID, Email, SMS OTP

Advanced electronic - Level 3

Character

  • Linked to signer
  • Increased legally binding proof
  • More trustworthy than basic electronic signature

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, MitID

Qualified electronic - Level 4

Character

  • Highest level of security
  • Personal link to signer
  • Digital equivalent of a written signature
  • Legal obligation

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

BankID Norway

Standard

ISO 27001

Sponsor

International Organization for Standardisation

Status

Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.

Standard

BankID

Sponsor

BankID

Status

Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.