We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.
The users of Verified are running their most important business operations with the service. Hence it is integral that Verified offer the highest degree of reliability in combination with back-up plans for what happens when something stops working.
Our cloud infrastructure takes advantage of elastic scale, multi-level redundancy, and failure options across the Amazon Web Services Stockholm Region to reduce latency, maintain reliability, and scale with your organization’s needs.
We continuously look for ways to improve product and platform performance by monitoring key performance metrics, such as load times, search responsiveness, and attachments.
Your business demands uniform reliability and uptime. Our Business Continuity and Disaster Recovery programs ensure the impact on our customers is minimized in the event of a disruption to our operations. Should you need to recover your data, rest assured knowing our backup program automatically performs daily application and database backups for Verified cloud products.
We are relentless when it comes to preventing possible points of failure. We implement controls at every point of the development based on ISO 27002 and ISO 22301 standards and practices. We also utilize industry-verified quality control processes, such as chaos engineering, staging environments, and internal dogfooding, enabling us to proactively identify issues.
The criticality of our products will vary from customer to customer. From talking to our customers, we know that our products end up being part of key business processes. We run our business on our own product suite, so we understand the importance of reliability and recoverability.
We host all of our cloud applications with our cloud hosting partner AWS. AWS data centers have been designed and optimized to host applications, have multiple levels of redundancy built in, and run on a separate front-end hardware node on which application data is stored.
We care about high availability of your data and services. We focus on product resiliency through standards and practices that allow us to minimize downtime.
Our resiliency practices are based on ISO 27001 and ISO 22301. Verified core services, Smart Flows and APIs are hosted with the industry-leading cloud hosting provider Amazon Web Services Stockholm Region, resulting in optimal performance with redundancy and failover options globally. We also maintain multiple availability zones across the European Union.
Application database backups for Verified happen on a daily automated basis. All snapshot and backup data is encrypted. Backup data is not stored offsite but is replicated to multiple data centers within AWS Sweden. We perform quarterly testing of our backups.
We have comprehensive, tested business continuity and disaster recovery plans.
We are determined to not #@!% our customers, and strive to maintain strong Business Continuity (BC) and Disaster Recovery (DR) capabilities to ensure that the effect on our customers is minimized in the event of any disruptions to our operations.
Our Disaster Recovery Program consists of a few key practices to ensure the appropriate levels of governance, oversight, and testing:
Leadership involvement is key to how we run our DR Program. With leadership involved, we have both business and technical drivers accounted for in our strategy for resilience.
We take a disciplined governance, risk, and compliance approach when monitoring and managing our DR program. It enables us to operate more efficiently and effectively when monitoring, measuring, reporting, and remediating key activities within our DR program. Site Reliability Engineers are committed to ongoing Disaster Recovery meetings and represent their critical services. They discuss identified DR gaps with the risk and compliance team and focus on the appropriate levels of remediation as necessary.
We conduct regular testing and strive for continual improvement as part of our DR lifecycle to ensure your data and the use of your data is highly available and performant.
Backup and restore procedures are in place and tested on a regular basis. This means that when data needs to be restored, we’re prepared to get you up and running with well-trained support staff and fully tested procedures.
In addition to assurance of resiliency through governance, oversight, and testing, Verified emphasizes on continual improvement throughout the DR Program.
We publish our service availability status in real-time to ensure you can access your data when you want.
Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.
Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige
Processing customers data
EU
Lookup services
974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund
Yes
EU
Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.
Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/
Yes
EU
Lookup services
Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden
Yes, from Dec 27, 2023
EU
Signing, authentication
14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412
If customer uses the service
EU
Signing, authentication, lookup services with BankID SE
556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm
If customer uses the service
EU
Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.
ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4
If customer uses the service
EU if customer select to use the service
Tool for our customer onboarding, support and case management.
Contains information provided by the customer and Verified staff if the service is used.
ISO/IEC 27001, SOC 2 and more. For certifications see their trust center
Ground Floor, Two Dockland Central,
Guild Street, Dublin 1, Co. Dublin, Ireland
VAT IE9849471F
If customer select to use the service
EU
Offer eID (MitID in Denmark)
C/O IN Groupe Denmark A/STeknikerbyen 5, 2.Søllerød2830 Virum
If customer select to use the service
EU
Storage of process data generated and could be used during usage of some of our services as custom flows and AML.
ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland
EU if customer select to use the service
Signing, authentication, payments, lookup services
SOC 2
37427497, Klausdalsbrovej 601, DK-2750 Ballerup, Denmark
If customer select to use the service.
EU
Lookup services supporting AML and KYC compliance
559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden
If customer uses the service
EU
Operational services for contract management.
559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden
If customer select to use the service.
EU
Signing, authentication, payments, lookup services
Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden
If customer select to use the service
EU
Lookup services
Org nr: 556662-7914
Valuation Europe AB, Danderydsgatan 18, SE-114 26 Stockholm
If customer select to use the service.
EU
Signing, authentication, payments, lookup services
918 713 867, Postboks 9236 Grønland, 0134 Oslo
If customer uses the service
EU
Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/
EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103
If customer uses the service
EU
Quick and easy
Touch ID, Email, SMS OTP
SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, MitID
BankID Norway
ISO 27001
International Organization for Standardisation
Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.
BankID
BankID
Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.